Frequently Asked Questions about BUMPERSHELLZ™ Truck Bumper Customization
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If your question isn't answered here, please contact us.
1. What if I have installation problems?
Be sure to follow the installation instructions at all times to avoid problems. You can also call technical support at 1.866.300.9606, send a text to 916-572-4454, or leave us an email at info@ecoological.com
2. What stores near me carry BUMPERSHELLZ™?
BUMPERSHELLZ are currently available at Cabelas, other on-line retailer partners, and many automotive dealerships around the country. If they don't have them . . . ask for them! You may also purchase BumperShellz directly through our Internet site and we will ship them to your door. We are constantly expanding the network of retailers carrying BumperShellz, so check back to see as new dealers are added to our distribution network.
If you are an automotive product retailer and interested in offering BumperShellz to your customers, give us a call at 1.866.300.9606. or email us at customerservice@ecoological.com.
3. How do I exchange or return an item?
Please contact customer support at 1.866.300.9606 and explain the reason for your exchange or return and you will be provide a return merchandise authorization (RMA) number. Pack back up your BumperShellz and label the package with this RMA. See return policy for more specific return/refund information.
4. How are BUMPERSHELLZ™ different from the other options?
The other options to customize the look of your truck's bumper include: Vinyl bumper wraps, paint (DIY or paint shop), large plastic fascias, and after-market bumpers. The Bumper Shells combine the best aspect of the different options. It combines the quality and durability of vinyl, the ease of paint, and the new look of a new bumper with none of the drawbacks. BUMPERSHELLZ™ cover dings, dents, and rust for old bumpers and protect new bumpers from future dents and dings. The optional BRITESHELLZ™ also gives you the ability to back-light custom images, logos, or messages on your bumper; a look that you can't get with any other options.
5. Do I have to drill holes into my vehicle?
No, BUMPERSHELLZ™ easily attach to your truck bumper in minutes without the need for any modification to your bumper.!
6. Is installation of the BUMPERSHELLZ™ easy?
Absolutely. The specially designed flanged edges of the shell simply tuck under your existing step pad and other bumper trim pieces. Additional adhesion is provided by high strength acrylic foam tape in areas where it is needed.
7. When will BUMPERSHELLZ™ be available for my truck?
Great question! If not already available for your truck (check here for availability) , please go to the "Special Offers" tab and fill out an "Early Interest" form. This will provide you an e-coupon code worth 10% off your first BUMPERSHELLZ™ purchase and put you on a "notification of availability" list, so you will be automatically notified when BUMPERSHELLZ™ become available for your truck model. The higher the # of interest inquiries we get will help us prioritize our development. You can also stay up-to-date with all our product developments by "liking us" on facebook (see link in page header).
8. What is the warranty on these products?
Click this link for complete policies document
9. How do I take care of my BumperShellz?
Your BumperShellz are molded from a high impact resistant ABS plastic, which has been pre-laminated with the highest quality paint film (colors/patterns) or directly printed on the ABS sheet (camouflage patterns). A UV and scratch resistant clear coat is then applied to further enhance the durability of the finish. All of these layers are fused together during the heat/forming process, further enhancing the durability. You should care for your BumperShellz like you would any fine paint finish. Use high quality products designed specifically for car care.
- Gloss finishes: Often times, minor scratches can be buffed out on the gloss finishes. Rubbing compounds can be used with a mechanical buffer, for deeper scratches.
- Matte finishes are much more susceptible to abrasions, leaving a "glossy sheen" on the finish, which are generally permanent. Do not attempt to buff out scratches/abrasions on your matte finish, as this will generally make the damage worse. Attempting to fix even a small scratch can start to change the surface qualities of matte finish, making for an inconsistent appearance. Avoid excessive friction when trying to remove anything stuck to the matte finish surface and keep cleaning rags/water clean and abrasive free. For more information, search the internet for "care of matte finishes" or click here for a helpful article from automotive magazine.
1. What if I have installation problems?
Be sure to follow the installation instructions at all times to avoid problems. You can also call technical support at 1.866.300.9606, send a text to 916-572-4454, or leave us an email at info@ecoological.com
2. What stores near me carry BUMPERSHELLZ™?
BUMPERSHELLZ are currently available at Cabelas, other on-line retailer partners, and many automotive dealerships around the country. If they don't have them . . . ask for them! You may also purchase BumperShellz directly through our Internet site and we will ship them to your door. We are constantly expanding the network of retailers carrying BumperShellz, so check back to see as new dealers are added to our distribution network.
If you are an automotive product retailer and interested in offering BumperShellz to your customers, give us a call at 1.866.300.9606. or email us at customerservice@ecoological.com.
3. How do I exchange or return an item?
Please contact customer support at 1.866.300.9606 and explain the reason for your exchange or return and you will be provide a return merchandise authorization (RMA) number. Pack back up your BumperShellz and label the package with this RMA. See return policy for more specific return/refund information.
4. How are BUMPERSHELLZ™ different from the other options?
The other options to customize the look of your truck's bumper include: Vinyl bumper wraps, paint (DIY or paint shop), large plastic fascias, and after-market bumpers. The Bumper Shells combine the best aspect of the different options. It combines the quality and durability of vinyl, the ease of paint, and the new look of a new bumper with none of the drawbacks. BUMPERSHELLZ™ cover dings, dents, and rust for old bumpers and protect new bumpers from future dents and dings. The optional BRITESHELLZ™ also gives you the ability to back-light custom images, logos, or messages on your bumper; a look that you can't get with any other options.
5. Do I have to drill holes into my vehicle?
No, BUMPERSHELLZ™ easily attach to your truck bumper in minutes without the need for any modification to your bumper.!
6. Is installation of the BUMPERSHELLZ™ easy?
Absolutely. The specially designed flanged edges of the shell simply tuck under your existing step pad and other bumper trim pieces. Additional adhesion is provided by high strength acrylic foam tape in areas where it is needed.
7. When will BUMPERSHELLZ™ be available for my truck?
Great question! If not already available for your truck (check here for availability) , please go to the "Special Offers" tab and fill out an "Early Interest" form. This will provide you an e-coupon code worth 10% off your first BUMPERSHELLZ™ purchase and put you on a "notification of availability" list, so you will be automatically notified when BUMPERSHELLZ™ become available for your truck model. The higher the # of interest inquiries we get will help us prioritize our development. You can also stay up-to-date with all our product developments by "liking us" on facebook (see link in page header).
8. What is the warranty on these products?
Click this link for complete policies document
9. How do I take care of my BumperShellz?
Your BumperShellz are molded from a high impact resistant ABS plastic, which has been pre-laminated with the highest quality paint film (colors/patterns) or directly printed on the ABS sheet (camouflage patterns). A UV and scratch resistant clear coat is then applied to further enhance the durability of the finish. All of these layers are fused together during the heat/forming process, further enhancing the durability. You should care for your BumperShellz like you would any fine paint finish. Use high quality products designed specifically for car care.
- Gloss finishes: Often times, minor scratches can be buffed out on the gloss finishes. Rubbing compounds can be used with a mechanical buffer, for deeper scratches.
- Matte finishes are much more susceptible to abrasions, leaving a "glossy sheen" on the finish, which are generally permanent. Do not attempt to buff out scratches/abrasions on your matte finish, as this will generally make the damage worse. Attempting to fix even a small scratch can start to change the surface qualities of matte finish, making for an inconsistent appearance. Avoid excessive friction when trying to remove anything stuck to the matte finish surface and keep cleaning rags/water clean and abrasive free. For more information, search the internet for "care of matte finishes" or click here for a helpful article from automotive magazine.
