Frequently Asked Questions about BUMPERSHELLZ™ Truck Bumper Customization
1. What if I have installation problems?
Be sure to follow the installation instructions at all times to avoid problems. You can also call technical support at 844-918-3688 EXT 2 or leave us an email at [email protected].
2. What stores near me carry BUMPERSHELLZ™?
BUMPERSHELLZ are currently available at Cabelas, other on-line retailer partners, and many automotive dealerships around the country. If they don't have them . . . ask for them! You may also purchase BumperShellz directly through our Internet site and we will ship them to your door. We are constantly expanding the network of retailers carrying BumperShellz, so check back to see as new dealers are added to our distribution network.
If you are an automotive product retailer and interested in offering BumperShellz to your customers, give us a call at 844-918-3688 or email us at [email protected].
3. How do I exchange or return an item?
Please contact customer support at 844-918-3688 EXT 0 and explain the reason for your exchange or return. If we deem the item returnable, we will provide a Return Merchandise Authorization (RMA) number. Pack your BumperShellz and label the package with this RMA. See our return policy page for more specific return/refund information.
4. How are BUMPERSHELLZ™ different from other overlays?
Other options to customize the look of your truck's bumper include: Vinyl bumper wraps, paint (DIY or paint shop), large plastic fascia's, and after-market bumpers. Our products combine the quality and durability of vinyl, the ease of paint, and the new look of a factory-fresh bumper. BUMPERSHELLZ™ cover up dings, dents, and rust for old bumpers and protect new bumpers from future dents and dings.
5. Do I have to drill holes into my vehicle?
No, BUMPERSHELLZ™ easily attach to your truck bumper in minutes without the need for any modification to your bumper!
6. Is installation of the BUMPERSHELLZ™ easy?
Absolutely! The specially designed flanged edges of the shell tuck under your existing step pad and other bumper trim pieces. Additional adhesion is provided by high strength acrylic foam tape in areas where it is needed.
7. When will BUMPERSHELLZ™ be available for my truck?
If not already available for your truck (check here for availability), please fill out the New Model Request Form. This will provide you an e-coupon code worth 10% off your first BUMPERSHELLZ™ purchase and put you on a "notification of availability" list so you will be automatically notified when BUMPERSHELLZ™ become available for your truck model. The more volume of interest inquiries we get will help us prioritize our development. You can also stay up to date with all our product developments by following us on Instagram, Facebook and LinkedIn.
8. What is the warranty on these products?
Click this link for all of Ecoological's Warranty and Return Policies.
9. How do I take care of my BumperShellz?
BumperShellz are molded from a high impact resistant ABS plastic, which has been pre-laminated with the highest quality paint film (colors/patterns) or directly printed on the ABS sheet (camouflage patterns). A UV and scratch resistant clear coat is applied to further enhance the durability of the finish. All of these layers are fused together during the heat/forming process. You should care for your BumperShellz like you would any fine paint finish. Here are a couple of clarifications for BumperShell care:
- Gloss Finishes: Often times, minor scratches can be buffed out on the gloss finishes. Rubbing compounds can be used with a mechanical buffer, for deeper scratches.
- Matte Finishes are much more susceptible to abrasions, leaving a "glossy sheen" on the finish, which are generally permanent. Do not attempt to buff out scratches/abrasions on your matte finish, as this will generally make the damage worse. Attempting to fix even a small scratch can start to change the surface qualities of matte finish, making for an inconsistent appearance. Avoid excessive friction when trying to remove anything stuck to the matte finish surface and keep cleaning rags/water clean and abrasive free.
If your question isn't answered here, please contact us.
Be sure to follow the installation instructions at all times to avoid problems. You can also call technical support at 844-918-3688 EXT 2 or leave us an email at [email protected].
2. What stores near me carry BUMPERSHELLZ™?
BUMPERSHELLZ are currently available at Cabelas, other on-line retailer partners, and many automotive dealerships around the country. If they don't have them . . . ask for them! You may also purchase BumperShellz directly through our Internet site and we will ship them to your door. We are constantly expanding the network of retailers carrying BumperShellz, so check back to see as new dealers are added to our distribution network.
If you are an automotive product retailer and interested in offering BumperShellz to your customers, give us a call at 844-918-3688 or email us at [email protected].
3. How do I exchange or return an item?
Please contact customer support at 844-918-3688 EXT 0 and explain the reason for your exchange or return. If we deem the item returnable, we will provide a Return Merchandise Authorization (RMA) number. Pack your BumperShellz and label the package with this RMA. See our return policy page for more specific return/refund information.
4. How are BUMPERSHELLZ™ different from other overlays?
Other options to customize the look of your truck's bumper include: Vinyl bumper wraps, paint (DIY or paint shop), large plastic fascia's, and after-market bumpers. Our products combine the quality and durability of vinyl, the ease of paint, and the new look of a factory-fresh bumper. BUMPERSHELLZ™ cover up dings, dents, and rust for old bumpers and protect new bumpers from future dents and dings.
5. Do I have to drill holes into my vehicle?
No, BUMPERSHELLZ™ easily attach to your truck bumper in minutes without the need for any modification to your bumper!
6. Is installation of the BUMPERSHELLZ™ easy?
Absolutely! The specially designed flanged edges of the shell tuck under your existing step pad and other bumper trim pieces. Additional adhesion is provided by high strength acrylic foam tape in areas where it is needed.
7. When will BUMPERSHELLZ™ be available for my truck?
If not already available for your truck (check here for availability), please fill out the New Model Request Form. This will provide you an e-coupon code worth 10% off your first BUMPERSHELLZ™ purchase and put you on a "notification of availability" list so you will be automatically notified when BUMPERSHELLZ™ become available for your truck model. The more volume of interest inquiries we get will help us prioritize our development. You can also stay up to date with all our product developments by following us on Instagram, Facebook and LinkedIn.
8. What is the warranty on these products?
Click this link for all of Ecoological's Warranty and Return Policies.
9. How do I take care of my BumperShellz?
BumperShellz are molded from a high impact resistant ABS plastic, which has been pre-laminated with the highest quality paint film (colors/patterns) or directly printed on the ABS sheet (camouflage patterns). A UV and scratch resistant clear coat is applied to further enhance the durability of the finish. All of these layers are fused together during the heat/forming process. You should care for your BumperShellz like you would any fine paint finish. Here are a couple of clarifications for BumperShell care:
- Gloss Finishes: Often times, minor scratches can be buffed out on the gloss finishes. Rubbing compounds can be used with a mechanical buffer, for deeper scratches.
- Matte Finishes are much more susceptible to abrasions, leaving a "glossy sheen" on the finish, which are generally permanent. Do not attempt to buff out scratches/abrasions on your matte finish, as this will generally make the damage worse. Attempting to fix even a small scratch can start to change the surface qualities of matte finish, making for an inconsistent appearance. Avoid excessive friction when trying to remove anything stuck to the matte finish surface and keep cleaning rags/water clean and abrasive free.
If your question isn't answered here, please contact us.